Advocate Alliance Group

Privacy Statement

Last updated: August 6, 2026

Scope

Thank you for visiting the web site of Advocate Alliance Group ("AAG"). Your privacy is important to Advocate Alliance Group, and we go to great lengths to protect it. This Privacy Statement applies to the online collection of personal information via websites operated by Advocate Alliance Group and its worldwide affiliated companies and subsidiaries. This Statement does not apply to information collected in any other way, including offline.

This website may contain links to sites and services maintained by others. This Privacy Statement does not reflect the privacy practices of those sites or services.

Highlights

What personal information is collected and how is that information used?

We collect information about our users in these ways: directly from the user (for example, when ordering a product, registering an account, or signing up for a newsletter), from our web server logs, and through cookies and similar technologies.

We use the information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you.

We use your information to respond to your inquiry, provide requested services, send the messages you asked for, and improve our services. If you opt in, we may contact you by text message, phone call (live or automated), email, and online chat.

We may share or sell information you provide as described in this Privacy Statement, including information you submit through a form when you consent to us sharing or selling it to attorney customers for advertising purposes. We may also disclose information when we believe in good faith that the law requires it.

How is my personal information protected?

We have implemented certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use, or disclosure.

We store the information about you in a data center with restricted access and appropriate monitoring.

We use intrusion detection and virus protection software.

Despite these measures, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.

Who has access to the personal information?

We may sell or share information you submit through a form with attorney customers for advertising purposes when you consent. Except for those transactions and the other disclosures described in this Privacy Statement, we do not sell, rent, or lease mailing lists or other customer data to others, and we do not make your personal information available to unaffiliated parties except our approved agents and contractors.

We rely on some of our affiliates for support of the products and services we offer, and we share some of our back-office functions with other Advocate Alliance Group companies; our affiliates are all required to preserve the confidentiality of any personal information they may access.

We will not disclose any personal information to unaffiliated third parties except as necessary to service the account; to enforce the terms of use; to meet our obligations to content and technology providers; to share information, which you submitted through a form on this website and consented to us sharing, with our attorney customers for advertising purposes; or as required by law.

Where you consent, the sharing of information you submit through a form with attorney customers may constitute a sale of that information. Mobile numbers, mobile opt-in data, and SMS consent are excluded from such sales and are subject to the protections described in the Text Messaging (SMS) section below.

How are cookies and similar technologies used?

In order to offer and provide a customized and personal service and to display relevant content, products, services and advertising, we may use cookies, clear gifs (web beacons), ad tags and similar technologies to store and help track information about you.

Cookies are simply small pieces of data that are sent to your browser from a web server and stored on your computer's hard drive.

We do not share your personal information (information that could identify you personally) with any third-party analytics provider, advertiser, ad server or ad network.

Full Privacy Statement

What personal information does Advocate Alliance Group collect and how do we use it?

We collect information about our users in these ways: directly from the user, from our web server logs, and through cookies and similar technologies. We use the information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. We may share or sell information you provide as described in this Privacy Statement, including information you submit through a form when you consent to us sharing or selling it to attorney customers for advertising purposes. We may also disclose information when we believe in good faith that the law requires it.

User-Supplied Information

When you register for our services or order products via our site, we ask you to provide some personal information, for example, your name, address, phone number, email address, payment card information, and/or certain additional categories of information resulting from use of our websites and services, such as research requests. We keep this information in a contact database for future reference, as needed. We may use certain information you provide to offer you products and services that we believe may be of interest to you. You may choose not to receive such offers and communications from us when you register. You may also opt out (unsubscribe) as described below.

We also collect information you give us through case review and other forms, such as your name, phone number, email address, ZIP code, and any details you share about your situation.

Advocate Alliance Group promotions:

If you contact us for customer support, we may ask you to provide information about your computer or about the issues you are trying to resolve. This information is necessary to help us answer your questions. We may record your requests and our responses for quality control purposes.

Websites that Advocate Alliance Group hosts for law firm and attorney customers may allow you to submit information to the law firm via a contact form or online chat. Any information that you voluntarily submit through the site may be shared with and stored by Advocate Alliance Group so that Advocate Alliance Group may provide services to the law firm or attorney. Please do not submit any Sensitive Information through the website contact form or online chat.

Text Messaging (SMS)

You can opt in to our marketing texts by checking the text message box on our case review form. The box is separate, and it starts unchecked. Saying yes to texts is not a condition of any purchase or legal service.

If you opt in, message frequency varies and message and data rates may apply. You can reply STOP to cancel or HELP for help at any time. Carriers are not liable for any delayed or undelivered messages.

Mobile opt-ins are not sold or shared for third-party marketing. Your mobile number, mobile opt-in, and SMS consent are not sold to attorney customers or outside companies and are not shared with third parties or affiliates for their own marketing or promotional purposes. This limitation applies specifically to mobile information and SMS consent and does not prevent Advocate Alliance Group from selling or sharing other information you submit through a form with attorney customers as otherwise described in this Privacy Statement.

Service providers only. We may share mobile numbers and SMS opt-in information with trusted service providers that help us deliver our own text messages and calls. They act on our behalf, may use the information only to provide that service to us, and cannot reuse it for their own purposes.

Web Server Logs

When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. Our servers automatically capture and save the information electronically. Examples of the information we may collect include:

The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use, and improve the user's experience.

Cookies and Similar Technologies

In order to offer and provide a customized and personal service, we may use cookies, clear gifs (web beacons), ad tags, and similar technologies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a web server and stored on your computer's hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies allow us to save passwords and preferences for you so you won't have to reenter them each time you visit.

We may present advertising through ad servers and ad networks, including Google, to website visitors using a variety of technologies such as web beacons, pixels, ad tags, and cookies. This allows us to deliver ads that we believe are more relevant to you and your interests. For example, we may use targeting or advertising cookies to customize the advertising and content you receive on our site, to limit the number of times you see the same ad on our site and to help measure the effectiveness of our advertising campaigns. Further, you may see Advocate Alliance Group ads on this website and on other internet websites and web applications based upon your visits to this website. Please keep in mind that we do not share your personal information with any third-party advertiser, ad server or ad network.

How Can You Control Cookies?

The use of cookies and similar technologies is relatively standard. Most browsers are initially set up to accept cookies. You may refuse to accept cookies at any time by activating the setting on your browser which allows you to refuse cookies. Further information about the procedure to follow in order to disable cookies can be found on your Internet browser provider's website via your help screen. Please refer to All About Cookies for information on commonly used browsers. Please note that by disabling or blocking any or all cookies, some features of the website may not operate as intended, or you may not have access to features or personalization available through the website. You can also refuse to accept Flash cookies from this website using Adobe's Flash management tools.

You can opt out of Google's use of cookies by visiting Google's Ad Settings.

By visiting this website, you consent to the use of cookies and similar technologies in accordance with this Privacy Statement.

Third Party Services

We may use services hosted by third parties, such as Google Analytics, to improve the website, assist in providing our services, help us understand our customers' use of our products and to display relevant content, products, services and advertising. These services may collect information sent by your browser as part of a web page request, including your IP address or cookies. If these third party services collect information, they do so anonymously and in the aggregate to provide information helpful to us such as website trends, without identifying individual visitors.

California - Do Not Track Notice

Our web services do not alter, change, or respond upon receiving Do Not Track (DNT) requests or signals in browsers. As described in more detail above, we track user activity using web server logs, cookies, and similar technologies. Information collected in web server logs helps us analyze website usage and improve the user's experience. Cookies allow us to offer you a customized experience and present relevant advertising to you.

How does Advocate Alliance Group protect the personal information that it collects?

We have implemented certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use, or disclosure. For example, some of our websites are protected with Secure Sockets Layer (SSL) technology. Also, we store the information about you in a data center with restricted access and appropriate monitoring, and we use a variety of technical security measures to secure your data. In addition, we use intrusion detection and virus protection software. However, please note that we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.

Also, please note that we may store and process your personal information in systems located outside of your home country. However, regardless of where storage and processing may occur, we take appropriate steps to ensure that your information is protected, consistent with the principles set forth under this statement.

Who has access to the personal information?

We may sell or share certain information with attorney customers as described below. Otherwise, we will not sell, rent, or lease mailing lists or other customer data to others, and we will not make your personal information available to unaffiliated parties, except as follows:

We also rely on some of our affiliates for support of the products and services we offer, and we share some of our back-office functions with other Advocate Alliance Group companies. Our affiliates are all required to preserve the confidentiality of any personal information they may access.

We will not disclose any information about your usage to unaffiliated third parties, except as necessary to service the account, to enforce the terms of use, to meet our obligations to content and technology providers, or as required by law. Your access to some of our services and content may be password protected. We recommend that you refrain from disclosing your username(s) and password(s) to anyone. We also recommend that you sign out of your account or service at the end of each session. You may also wish to close your browser window when you have finished your work, especially if you share a computer with someone else or if you are using a computer in a public place like a library or Internet cafe.

Opting Out Policy

You may opt-out of having some of your personally identifiable information used for certain purposes when providing us with this information. You may also decline to provide certain personal information to us and/or refuse cookies in your browser, although some of our features or services may not function properly or at all as a result.

You may also ask us what personal information we have about you, request that we correct or delete it where applicable, and opt out of our messages at any time. To make a request, email us at mypreference@advocatealliancegroup.com. We will respond as required by the laws that apply to you.

If you no longer wish to receive newsletter and promotional communications, you may opt-out by following the instructions included in each newsletter or communication or by completing the opt out form here: OPT OUT FORM. You may continue to receive email communications from us for up to ten (10) business days from the time we receive your unsubscribe request. Please note that Advocate Alliance Group can only control its own mailing list and policies. Third party advertisers that maintain their own mailing lists may send communications that advertise our services, and you may need to contact these parties directly in order to stop receiving their communications.

For text messages, you may reply STOP at any time to cancel or HELP for assistance.

Children's Privacy

Our website, products and services are all directed to people who are at least 13 years old or older, and we do not knowingly collect personal information as defined by the U.S. Children's Privacy Protection Act (“COPPA”) from children under 13 years of age. If you are a parent or guardian and believe your child has provided and/or Advocate Alliance Group has collected your child's personal information without your consent, please contact us as set out in the “Questions?” section below.

Questions?

If you have any additional questions or concerns related to this statement and/or our practices, please email us mypreference@advocatealliancegroup.com.

Privacy Statement Changes

If our information practices change in a significant way, we will post the policy changes here. This Privacy Statement was last updated on August 6, 2026.